Sales, Marketing and Service are the lifeblood of any organization. Sales people are often the main contributor for the company's revenue, the marketing department is responsible to make the sales acquisition easier, and the service department is the brand ambassador of the company.The success of these units will jointly greatly influence the success of the organisation.

With our many years of experience in training sales, marketing and service personnel, we have developed a great understanding of their professional needs. Using state-of-the-art communication tools such as Neuro-Linguistic Programming, we introduce participants to the power of the unconscious mind and how to harness it. The contents are presented in a myriad of delivery techniques, from dynamic presentations to role-plays, round robins to impactful metaphors, our purpose is simply to Energize, Equip and Empower!

• Creating Sales MAGIC
• Power Negotiation Techniques
• Telemarketing MAGIC
• Customer Service Excellence
• Handling Irate Customers
• HelpDesk Service Excellence
• Service Champions @ Work
• The Language of Service and Value Creation
• The Art of Service Recovery
• Service Leadership
• “Sales Champion” Development boot camp